Last Revised and Effective Date: May 21, 2026

Welcome to Alice & Co. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms.

1. General Information

This website is operated by alice & co., a brand owned by Ana Teixeira. Throughout the site, the terms “we”, “us” and “our” refer to alice & co. We offer this website, including all information, tools, and services available to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

2. Products & Orders

All products are subject to availability.
We reserve the right to limit the quantities of any products or services.
Product descriptions and prices are subject to change without notice.

 

3. Pricing & Payment

Prices are displayed in EUR (€) and include VAT, unless otherwise stated.
We accept payment via major credit/debit cards and other payment methods as listed at checkout.
All transactions are secure and encrypted.

4. Shipping & Delivery

Orders are shipped from Portugal.
We currently ship to Portugal and other eligible countries listed at checkout.
Shipping costs and estimated delivery times are displayed during checkout.
alice & co. is not responsible for delays caused by external couriers or customs.

5. Returns & Refunds

You may return products within 14 days of delivery, provided they are unused and in their original condition.
For hygiene reasons, opened or used cosmetics cannot be returned.

Please note that issues affecting only the outer packaging, without any impact on the product itself, do not qualify for refunds, replacements, or the shipment of additional products.

To initiate a return, please contact us at: info@alicecostore.com

 

6. Promotions & Discounts

Promotions are valid for a limited time and subject to change or cancellation without notice.
Only one promotional code may be used per order, unless otherwise specified.
Discount codes are not cumulative and cannot be combined with other promotions or offers.

 

7. User Conduct

You agree not to use the site:
For any unlawful purpose.
To infringe upon or violate our intellectual property rights.
To upload or transmit viruses or any malicious code.

8. Intellectual Property

All content on this site — including images, text, logos, and graphics — is the property of alice & co. and protected by copyright and trademark laws.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We are committed to protecting your data in accordance with applicable laws.

 

10. Governing Law

These Terms and Conditions are governed by the laws of Portugal. Any disputes will be handled in the competent courts of Portugal.

11. Not for Resale

All alice & co. products purchased through our website or official retail partners are intended strictly for personal use.
You may not resell, redistribute, or commercially exploit any products without explicit written authorization from us.

We reserve the right to refuse or cancel any order that appears to be intended for resale, bulk distribution, or any unauthorized commercial purpose.

 

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: 

ALICE & CO
AV 25 DE ABRIL 732D HAB 3.2
4760-101 VILA NOVA DE FAMALICÃO
PORTUGAL
PT221083111

info@alicecostore.com